Who we are
Our website address is: https://canaanconsultingllc.org.
This Privacy Policy describes Canaan Consulting LLC policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Canaan Consulting LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
Information Collection
Canaan Consulting LLC does not sell or rent personal information to third parties. We may disclose personal information to authorized service providers when reasonably necessary to operate our business, deliver requested services, maintain our website, or facilitate communications, subject to applicable confidentiality and data protection requirements.
We do not share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may also disclose personal information when required by applicable law, legal process, or other circumstances described in this Privacy Policy.
How we use your information
The information collected is used solely for communicating with you as the intended party. We do not share your information with external parties for marketing or any other purposes.
We may use personal data for the following purposes:
• To provide and maintain our service, including to monitor the usage of our service.
• To manage your Account: to manage your registration as a user of the Service. The PersonalData you provide can give you access to different functionalities of the Service that areavailable to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of thepurchase contract for the products, items or services you have purchased or of any othercontract with us through the Service.
• We may contact you by email, telephone, SMS, or other appropriate communication methods to respond to inquiries, provide requested services, confirm appointments, deliver service updates, and communicate important information regarding our business relationship.
• SMS communications are sent in accordance with the consent preferences you have provided. Marketing and promotional text messages are sent only to individuals who have expressly opted in to receive such communications. Consent to receive promotional SMS messages is voluntary and may be withdrawn at any time.
All messages you send through the Service, whether to us or other users, are stored on our servers. Canaan Consulting LLC employs servers and services owned by third parties to retain these messages.
SMS Messaging and Consent Policy
Overview
Canaan Consulting LLC provides SMS text messaging services to communicate with clients and prospective clients who have voluntarily consented to receive communications from our company.
Our SMS messaging program supports customer care and marketing communications, including responses to inquiries, appointment reminders, consultation follow ups, service updates, customer support, and occasional promotional information about our consulting services.
Participation in our SMS messaging program is voluntary.
How We Obtain SMS Consent
Canaan Consulting LLC collects SMS consent through the contact form available on our official website at https://canaanconsultingllc.org.
When completing the contact form, visitors may provide their mobile phone number and choose whether to receive SMS communications from Canaan Consulting LLC.
Our website provides separate, optional consent checkboxes for customer care and marketing messages. These checkboxes are not preselected, and visitors must actively select the appropriate option to provide their consent.
SMS consent is collected independently of other agreements, including our Terms and Conditions, Privacy Policy acknowledgment, and any agreement to purchase or receive consulting services.
Visitors may submit inquiries or request information about our services without agreeing to receive SMS communications.
Customer Care Communications
Customers who expressly opt in to customer care SMS communications may receive text messages relating to:
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Responses to customer inquiries
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Appointment confirmations and reminders
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Consultation follow ups
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Service updates and customer support
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Information relating to requested consulting services
Customer care messages are sent in connection with the services or information requested by the customer.
Marketing and Promotional Communications
Customers who separately opt in to marketing SMS communications may receive promotional text messages from Canaan Consulting LLC regarding:
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Consulting services and available solutions
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Special offers and promotional opportunities
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New services and business announcements
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Relevant business updates and promotional information
Consent to receive customer care messages does not automatically authorize marketing messages.
Marketing communications are sent only to individuals who have expressly agreed to receive them.
Message Frequency
Message frequency varies based on the nature of the customer’s inquiry, service engagement, appointment schedule, and selected communication preferences.
Marketing messages may be sent periodically to customers who have specifically opted in to receive promotional communications.
Message and Data Rates
Message and data rates may apply to SMS communications depending on the recipient’s mobile carrier and service plan.
Canaan Consulting LLC does not charge a separate fee for subscribing to its SMS messaging program.
Opt Out Instructions
Recipients may opt out of receiving SMS communications at any time by replying STOP to any text message from Canaan Consulting LLC.
After an opt out request is processed, the recipient will no longer receive messages covered by that request, except for any confirmation or communications otherwise permitted by applicable law.
Customers may also contact Canaan Consulting LLC through our official website to request removal from our SMS messaging program.
Customer Assistance
For assistance with SMS communications, recipients may reply HELP to any message received from Canaan Consulting LLC.
Additional assistance is available through our website at https://canaanconsultingllc.org.
Privacy and Protection of SMS Consent Information
Canaan Consulting LLC respects the privacy and confidentiality of all individuals who participate in our SMS messaging program.
Mobile phone numbers, SMS consent records, and related personal information are collected and used only for legitimate business communications, customer support, and marketing activities specifically authorized by the recipient.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties for their own marketing or promotional purposes.
We may use authorized technology and messaging service providers solely to facilitate the delivery, management, and operation of our SMS communications, subject to appropriate confidentiality and data protection obligations.
SMS consent information is not sold, rented, or transferred to third parties or affiliates for their independent marketing activities.
Consent Records
Canaan Consulting LLC may maintain records of SMS consent, including the mobile number provided, the type of messaging authorized, the date and method of consent, and subsequent changes to communication preferences.
These records are used to document customer authorization, honor communication preferences, and support compliance with applicable requirements.
Withdrawal of Consent
Customers may withdraw SMS consent at any time without affecting their ability to inquire about, purchase, or receive consulting services from Canaan Consulting LLC.
Withdrawal of marketing consent does not automatically affect other communications that the customer has independently authorized.
Privacy Policy and Terms
For additional information regarding how we collect, use, store, and protect personal information, please review this Privacy Policy.
Participation in our SMS messaging program is also subject to our applicable Terms and Conditions, which are available on our website.
Canaan Consulting LLC is committed to maintaining transparent, responsible, and consent based SMS communication practices.
By reaching us by SMS, you agree to receive recurring messages from Canaan Consulting LLC. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information.
Disclosure of your information
Canaan Consulting LLC does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. We may disclose your personal Information under the following limited circumstances:
• We have obtained your consent.
• We need to enforce our Terms of Service.
• We share information with partners or affiliates that have signed non-disclosureagreements with us only to provide you with a specific service.
• We may provide such information to a company controlled by or under common controlwith Canaan Consulting LLC for any purpose allowed by this Policy.
• We respond to subpoenas, court orders, or legal processes, or to establish or exercise ourlegal rights, or the legal rights of others, or defend against legal claims.
• When we believe it is necessary to disclose Personal Information to investigate, prevent, ortake action regarding illegal activities, suspected fraud, potential threats to anyone’sphysical safety, violations of Canaan Consulting LLC Terms of Service, or as otherwiserequired by law.
• We transfer Personal Information about you if Canaan Consulting LLC or its assets areacquired by or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period.
International Data Transfer
Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with this Policy, regardless of where it is processed.
Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies and tracking technologies
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the page or Service.
Your choices
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at [contact phone number, email and address
Policy Changes
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
Last updated: September, 2026